FAQs

Our market leading data and research is accessed through the Trove Intelligence platform. A selection of our reports and commentaries are also made freely available here.

Please Contact Us here to book a demo, or alternatively please email [email protected]

Access to the Trove Intelligence platform comes as an annual subscription service. Clients receive a dedicated account manager who ensures the platform is being fully utilised, and is available to answer any market-based or logistical questions clients have. Clients also have access to our senior analysts.

Trove provides investor grade data of the highest quality and accuracy. We have relationships with stakeholders across the voluntary carbon market, including a multitude of key entities throughout the supply chain as well as buy-side organisations. We also have a large India-based team who are focused on primary data collection, and provide us with unique market coverage and unrivalled insights.

Trove Research is based in central London (near Aldgate), but we also have offices in Bengaluru and São Paulo. We plan to open offices in the US and Asia soon. We also have a number of remote staff based in other countries around the world.

In accordance with Trove’s core values, we respect and listen to the views of our clients and other external stakeholders, even when their views differ from our own. We aim to learn from those with alternative views to challenge ourselves and constantly improve our services and culture.

We welcome open and collaborative engagement, and would encourage any stakeholder thinking of complaining to reach out to our team in an informal capacity in the first instance. They can do so via their Account Manager, or via the [email protected] mailbox.

Should you wish to raise a formal complaint, please refer to Trove’s complaints policy here.

You can find our contact details and make a direct enquiry here.